76bet's Privacy Policy
Your personal information is our top priority. This policy describes how 76bet collects, stores, and uses your data responsibly.
1 Introduction & Scope
This privacy policy ("Policy") applies to all users of the 76bet platform. By reading it, you will learn what types of information we collect, why we collect it, and how securely your information is stored. By using this website, you are considered to have accepted the terms of this policy.
1.1 Purpose of the Policy
76bet is fully committed to the privacy of its users. Our goal is to create an environment where you can play safely and comfortably, and where your personal information is never disclosed to third parties without authorization.
1.2 Scope of the Policy
This policy applies to the 76bet website, mobile browser version, and all related services. It takes effect whenever you create an account on our platform, log in, make a deposit or withdrawal, or contact support.
2 What Information We Collect
2.1 Personal Identity Information
For account registration and management, we may collect the following information:
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or passport documents (for KYC verification)
- Address and residential information
2.2 Transaction & Financial Information
To process any financial transactions on your account, we collect:
- Deposit and withdrawal amounts and dates
- Type of payment method used (bKash, Nagad, Rocket, Upay, bank transfer)
- Last few digits of the mobile banking number (the full number is never stored)
- Transaction reference ID and timestamp
2.3 Technical & Usage Information
To improve your browsing experience and ensure platform security, we automatically collect:
- IP address and device type
- Browser type and operating system
- Session duration and pages visited
- Cookies and locally stored data
- Login time and login attempt records
3 Purpose of Data Use
| Purpose | Details |
|---|---|
| Account Management | For registration, login, password recovery, and account security. |
| Transaction Processing | For completing deposits and withdrawals, issuing bonuses, and maintaining transaction history. |
| Identity Verification | For confirming age and identity through the KYC process. |
| Security & Fraud Prevention | For preventing unauthorized access, fraudulent transactions, and cyberattacks. |
| Customer Support | For providing accurate information when assisting via live chat or email. |
| Responsible Gaming | For analyzing playing patterns to identify potentially problematic behavior and offer support when needed. |
| Service Improvement | For analyzing user experience to improve platform quality. |
4 Data Storage & Security
4.1 SSL Encryption
All data transfers on the 76bet platform are encrypted using SSL (Secure Socket Layer) technology. This means all information sent between your browser and our servers remains completely secure and cannot be read by any third party.
4.2 Data Retention Period
Your personal information is retained for as long as your account is active or as required to fulfill our legal obligations. Even after an account is closed, certain information may be retained for a specified period for the following reasons:
- To meet legal obligations
- As evidence required for dispute resolution
- To maintain financial records
4.3 Access Control
Your information can only be accessed by authorized personnel and is strictly controlled. All staff undergo privacy training and are legally bound to protect the confidentiality of information.
5 Information Sharing with Third Parties
76bet does not sell your personal information or share it without permission. However, in certain circumstances, information may be shared on a limited basis.
5.1 Payment Processors
To complete your transactions, we share necessary information with payment providers (such as bKash, Nagad, Rocket, Upay). These providers operate under their own privacy policies and are bound to protect the information.
5.2 Technology Partners
Only the information essential to their work is shared with technical service partners of the platform. We have confidentiality agreements in place with these partners.
5.3 Legal Obligations
Under applicable laws and regulations of Bangladesh, we are required to disclose information if directed to do so by a valid order from a government authority or court. In such cases, we will disclose only the information specifically related to the request.
6 Cookie Policy
6.1 What Are Cookies and Why Are They Used
Cookies are small text files stored in your browser. 76bet uses cookies for the following reasons:
- To keep your login session active
- To remember your preferences and language settings
- To monitor and improve platform performance
- For security verification
6.2 Cookie Control
You can disable cookies at any time by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not work properly. To delete cookies entirely, use the "Clear browsing data" option in your browser.
7 User Rights
Right to Access Information
You have the right to request information about what data we hold about you. If you contact the support team, we will provide the information within a reasonable time.
Right to Correct Information
If any of your information is incorrect or incomplete, you have the right to request a correction. We will update the information after appropriate verification.
Right to Delete Information
In certain circumstances, you have the right to request that your information be deleted. However, if legal obligations exist, some information may need to be retained for a specified period.
Right to Object to Processing
You have the right to object to the use of your information for specific purposes. In such cases, we will review your objection and take the necessary action.
8 Protection of Minors
76bet provides services only to those aged 21 and above. We do not intentionally collect personal information from minors. We require identity documents to verify age at the time of registration.
If we confirm that information from a minor has been collected by mistake, it will be deleted immediately and the associated account will be closed. 21+
9 Policy Changes
76bet reserves the right to modify this privacy policy at any time. If any significant changes are made, we will publish a notice on the website. If you continue to use the platform after the changes, that will indicate your acceptance of the updated policy.
We recommend that you review this page regularly. The date of the latest update will be shown at the top of this page.
10 Contact Us
Privacy Inquiries
If you have any questions, requests, or complaints regarding this privacy policy, please contact us. Our support team is available 24/7 to assist you.
Any request related to the protection of your information will be handled with appropriate care. For more details, see our FAQ page or our Responsible Gaming page.